Privacy Policy
Last updated: June 24, 2026
This Privacy Policy explains how X89 Labs LLC collects, uses, shares, and protects information provided by customers, prospective customers, and visitors who interact with our website, services, or messaging channels.
Consumer Contact Information
If you have questions about this Privacy Policy or our messaging practices, contact X89 Labs LLC at x89@x89labs.com or +1-440-636-1444.
Information We Collect
X89 Labs LLC may collect information that you voluntarily provide when you contact us, request support, submit a form, communicate with us by email, phone, or SMS, or otherwise interact with our business.
This information may include:
- Name
- Email address
- Phone number
- Business or organization name
- Information you provide in messages, forms, or service-related communications
How We Use Information
We use customer information to respond to inquiries, provide customer support, communicate about services, schedule or confirm communications, maintain business records, and improve our services.
We do not use customer information for unrelated promotional or marketing purposes without appropriate consent.
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We do not sell, rent, transfer, or otherwise disclose consumer personal data to any external organization for any purpose, except to contracted service providers strictly necessary to operate our services, and never for those providers’ own use.
Service Providers
X89 Labs LLC may use service providers to operate our website, communications systems, business tools, or customer support systems. These providers may process information only as needed to provide services to X89 Labs LLC and are not permitted to use customer information for their own promotional or marketing purposes.
Data Security and Safeguards
We maintain administrative, technical, and organizational safeguards to prevent unauthorized access, use, or disclosure of personal information, and only authorized personnel and contracted providers with confidentiality obligations may access such data as necessary to provide services.
No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain information only as long as reasonably necessary for business, legal, accounting, or operational purposes, unless a longer retention period is required or permitted by law.
Your Choices
You may contact us to request that we update, correct, or delete information associated with you, subject to any legal or business recordkeeping obligations.
X89 Labs LLC Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at x89@x89labs.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
SMS Opt-Out and Help Instructions
To opt out, reply STOP to any message. You may also reply CANCEL or UNSUBSCRIBE if supported.
For help, reply HELP to any message or contact X89 Labs LLC at x89@x89labs.com or +1-440-636-1444.
Contact X89 Labs LLC
If you have questions about this Privacy Policy or our messaging practices, contact X89 Labs LLC at x89@x89labs.com or +1-440-636-1444.